The Private Group Pty Ltd - Mercantile Division - Debt Collection -

We operate under a Mercantile license.

The seizure of property can be an unpleasant task.  People are often hostile to the idea that something they enjoy the use of, or benefit from, may be taken away.

We act as the agents of the client, who must hold authority under an agreement (such as a hire arrangement) or a court order, warrant or direction.

For smaller matters we charge an agreed amount.

For larger, commercial matters (e.g. bulldozers and scrapers) the standard fee is 11% of the value (there is an establishment fee).  For matters where our staff are expected to travel long distances there may be a small charge for travel.  We may need to take a person with the correct prescribed occupation license.  For mine sites we may require the goodwill, and permission, of the Site Senior Executive (SSE).

Any transport or storage is at the cost of the client.

Where taking possession of a property we will usually attend with security staff, and a locksmith. This again is at the expense of the client as we are protecting your property.

Where there is a real apprehension of violence we will attempt to have the police attend in a 'keep the peace' capacity.  Although, it has been noted, the police no longer appear keen to 'see and keep the Queens peace' as they are sworn to.

The police may attend when we are concerned but be aware that, whilst we may pay tax's to fund public service, the police may want to charge us a second time for the provision of a 'special service' rather than 'keeping the peace' to prevent an offence occuring.

These matters are now often shrugged off as 'civil disputes', hence the need for private security.

In all cases we require written directions, and copies of orders or authorities, from our clients.

It is appreciated if we can be supplied the identifying particulars of the items sought.

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