Please use our on line form for Investigator Enquiries or you may find other options at  contact us .

We will advise you if we can comply with your request, and give you a quote for our services.

If you elect to proceed we will arrange for you to sign a Privacy Agreement and a Permission to Make Enquiries forms. 

For criminal matters we will ask for all relevant information.

For surveillance we will ask you to complete a Surveillance Profile on the subject, and supply as much information as possible including photographs (where available).

At this time we may advise of other suggestions which may assist you.

For the private client we do ask for money 'up front' as part of our risk management strategy.

For corporate clients our policy is a strict 14 days, from date of issue of invoice.
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For Missing Persons, Witness Location, tracing relatives and friends try our intelligence driven Australian Person Locator.  This is NOT computer program but rather a human intelligence analyst using public and private records and search engines, along with experience, fuzzy logic, an ability to ask questions and arrange for enquiries to be made, to find someone.  We can locate people within Australia and overseas. 

For our Australian Person Locator form click here.
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We first ask that you allow as much lead time as possible, when requesting our services.  We need to conduct our preparations.

However, where there is an urgent need, and we can do it, we will make the utmost effort to meet your request.

When we quote for a job we are allowing for incidentals such as travel time, accomodation, supervision, vehicle hire (where neccesary), admin support, interrogation of computer systems, the occasional need for two up surveillance or a wheel man, false tracks and false starts.  We will advise if we believe there is a need to allow for two up or more surveillance, when quoting.  Some area's such as airports need at least two, if not more, staff.

Whilst we supply a professional service, we can never guarantee the outcome of an investigation.  We may believe that your matter has merit, or that your suspicions appear to have grounds but there will always be an element of luck in our operations.  We may not achieve our goals within the original time frames, due to matters beyond our control.

Some examples of this include, for relationship matters, the wife being suspicious, the husband being wary and the girlfriend having the flu.  Nothing happens the week the surveillance is booked.  Fortunately, the next week the girlfriends better!  For stealing as a servant it may be that the staff member who is skimming the till gets a fright at the boss's questions.  He desists of his volition, until temptation gets the better of him, again.  Fortunately in this case we can provide both short and long term action.

Please try and avoid the pitfalls.  Clients do something like threaten to get a private investigator onto the subject of our enquiries, before deciding to act.  Whilst this can be counterproductive, we can sometimes make use of it, if we know.  Please tell us of any conversations similar to this.  We also need to know if there have been previous attempts at surveillance, or other difficulties. 

As we try to keep you advised, and give you as much control as practicable, please avoid using the first small piece of information you learn.  This may threaten the whole operation. 

This can be especially difficult in relationship matters.  Where we find the information you seek, please consider your actions carefully.  What you do with the information is up to you, not anyone else.  Any decision you make should be the right decision for you.  No one can tell you that you should leave, or stay.  It is your decision.  No two people are the same, what one will accept, another will find unacceptable and another will work through it.  Some will take a long term view and make preparations to leave, without saying anything. 

To ensure maintainence of our professional service delivery, we need as much information as possible.  This will assist you receive the best outcome for your investigation.

If you are going to spend the money give yourself the best chance of a succesful outcome.  We are here to confirm or deny a suspicion.  We are here to gather the evidence.  We are here to investigate and give you the information to form your own opinion about guilt or innocence.

We aim to give value for money.

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